Protecting your privacy is important to us. This Privacy Policy delineates our commitment to safeguarding your personal information and offers clarity on how we collect, utilize, and safeguard your data.

Information Collection

Personal Information: When you access our platform, we may gather personal data such as your name, email address, phone number, and payment details. This information is vital for processing bookings, facilitating transactions, and adapting customer support to your needs.

Usage Data: Additionally, we collect non-personal information about your interactions with our website, including your IP address, browser type, and visited pages. This data assists us in analysing user behaviour, tracking trends, and enhancing the functionality and performance of our platform.

Cookies: Like many websites, we utilize cookies and similar technologies to boost your browsing experience and personalize your interactions with our site. Cookies allow us to remember your preferences, customize content, and deliver targeted advertising based on your interests.

Information Usage

Service Provision: Your personal data is utilized to fulfil bookings, securely process payments, and provide smooth customer experiences. By understanding your preferences and past interactions, we can tailor our services to meet your specific needs.

Marketing (with consent): With your consent, we may use your contact information to send promotional offers, newsletters, and updates about our newest deals and services. You have the option to opt out of receiving marketing communications at any time.

Analytics: We analyze usage data and cookies to gain insights into user behaviour, evaluate the effectiveness of our marketing campaigns, and enhance the overall user experience on our platform. This data enables us to identify areas for improvement and optimize our services accordingly.

Data Sharing

To effectively deliver our services, we may share your information with trusted third-party service providers, such as payment processors, booking platforms, and analytics partners. These partners are contractually obligated to maintain strict confidentiality and may only use your data for the purposes outlined in our agreements.

We may disclose your information when required by law or in response to legal requests, court orders, or other legal processes. Additionally, we may share your data to protect our rights, property, or safety, as well as that of our users or others.